Hospitality Operations Manager
1 month ago
We are seeking an experienced Assistant Manager to oversee the daily operations of one of our esteemed venues in London. This exciting opportunity offers a chance to drive exceptional food and cocktail experiences in a vibrant setting.
About Us: As part of the award-winning Cherryred group, we pride ourselves on delivering outstanding hospitality experiences. Our team is passionate about creating memorable moments for our guests.
Salary: £37,000 - £42,000 per annum, with a pay increase of +£2,000 in Year 1 upon successful completion of training.
Key Responsibilities:
- Oversight of daily operations to ensure seamless service and guest satisfaction.
- Leadership, motivation, and development of the team to deliver exceptional customer service.
- Staff scheduling, training, and performance management.
- Compliance with health and safety regulations, licensing laws, and hygiene standards.
- Budgeting, stock management, and ordering support to the General Manager.
- Guest relationship building and feedback resolution.
Requirements:
- Proven experience in an Assistant Manager role within a bar, restaurant, or hospitality environment.
- Strong leadership and team management skills.
- Excellent communication skills and a guest-focused attitude.
- Familiarity with bar and restaurant operations, including financial management and health & safety.
Benefits:
- 25% staff discount.
- Free meals and drinks while on duty.
- 28 days of holiday.
- Regular company events.
- Three performance reviews annually.
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