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Service Advisor
2 months ago
We are seeking an experienced Service Advisor to join our team at Pybus Recruitment. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a high standard of quality workmanship.
Key Responsibilities:- Drive customer satisfaction by providing a courteous and efficient reception experience.
- Manage the relationship between customers and our dealership, ensuring a seamless service process.
- Deliver effective value-added sales solutions to customers, promoting our client's products and services.
- Go beyond process in delivering exceptional customer service, exceeding customer expectations.
- Administrative experience, with a strong background in customer-facing roles.
- Excellent communication and customer service skills, with experience handling complaints.
- Able to handle sensitive and confidential information, with a strong attention to detail.
- Full driving license held for a minimum of 6 months, with fewer than 9 penalty points.
- Evidence of 'Right to Work in the UK'
- A competitive salary, with bonus payments based on performance.
- A comprehensive benefits package, including pension scheme, life assurance, and Ford Privilege vehicle purchase scheme.
- 33 days annual leave, including bank holidays, plus an annual leave purchase & sale scheme.
- Access to the Perks at Work discount website and cycle to work purchase scheme.
Apply now to join our team and take advantage of this exciting opportunity with one of the top 25 Sunday Times Best Big Companies to Work For.