Claims Negotiator

6 days ago


Bolton, Bolton, United Kingdom AXA Group Full time

About the Role

We are seeking a skilled Claims Negotiator to join our Commercial Claims team at AXA Group. As a Casualty Claims Handler, you will play a crucial role in managing a portfolio of claims up to £100K, utilizing your negotiation skills and tactics to achieve cost-effective and speedy resolutions.

Key Responsibilities

  • Proactively manage a portfolio of claims, working closely with brokers and clients to resolve disputes and negotiate settlements.
  • Conduct comprehensive investigations into policy and legal liability for EL, PL, and Disease claims, ensuring accurate and pragmatic decisions.
  • Provide exceptional customer service, maintaining a logical and measured approach to all tasks.
  • Develop and maintain strong relationships with clients, brokers, and internal stakeholders.
  • Collaborate with the team to focus on development and coaching, promoting a culture of continuous learning and improvement.

Requirements

  • Proven negotiation skills and experience in managing EL, PL, and Disease claims.
  • Strong proactive approach to managing own caseload and commitment to customer service.
  • Able to make accurate and pragmatic policy and legal liability decisions.
  • Detailed end-to-end knowledge of the claims process.
  • Strong quantum assessment skills and working knowledge of litigation procedures.
  • Developed communication skills.

About AXA Group

AXA Group is a leading insurance company, protecting businesses and individuals from risk. We are committed to developing the expertise and skills of our employees, creating a vibrant community where everyone is supported to learn and grow.

What We Offer

  • Competitive annual salary of up to £27,000.
  • Annual company and performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.

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