Senior Claims Professional

6 days ago


Bolton, Bolton, United Kingdom AXA Group Full time

**About the Role**

We are seeking an experienced Senior Claims Technician to join our Large Loss team at AXA Group. As a Senior Claims Professional, you will be responsible for handling a portfolio of complex and high-value claims.

**Key Responsibilities**

  • Pro-actively manage a portfolio of Property Claims with a potential of £500K+ from notification through to settlement.
  • Deliver excellent customer service while maintaining accurate estimating and controlling indemnity spend.
  • Share your knowledge and support the development of others in your team and in the wider claims community.
  • Build excellent working relationships with Loss Adjusters, solicitors, and other suppliers.
  • Regular communication with policyholders and their representatives and underwriting colleagues.

**Requirements**

  • You will have extensive experience in handling high-value and complex commercial property claims with a settlement of at least £500k.
  • Experience with Household claims, Third Party property claims, and Financial lines would be an advantage but not essential.
  • You will be educated to A-Level or degree standard or have an equivalent professional qualification (ACII/FCII/CILA).
  • You will be an inspiring leader with empathy and flexibility of approach to achieve effective outcomes.
  • You will be able to deliver exceptional service to your customers.
  • You will have developed communication and interpersonal skills and influencing and negotiating skills.

**What We Offer**

  • Competitive annual salary dependent on experience.
  • Annual company & performance-based bonus.
  • Contributory pension scheme (up to 12% employer contributions).
  • Life Assurance (up to 10 x annual salary).
  • 25 days annual leave plus Bank Holidays.
  • Opportunity to buy up to 5 extra days leave or sell up to 5 days leave.
  • AXA employee discounts.
  • Gym benefits.


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