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Commercial Motor Claims Handler

2 months ago


Bolton, Bolton, United Kingdom AXA Group Full time
About the Role

We are seeking a highly skilled and motivated Commercial Motor Claims Handler to join our team at AXA Group. As a key member of our Commercial Claims team, you will play a vital role in helping our customers and brokers navigate the complexities of motor claims.

Key Responsibilities
  • Manage a portfolio of claims, providing expert advice and guidance to customers and stakeholders.
  • Conduct thorough investigations of claims, gathering and analyzing data to inform policy and legal liability decisions.
  • Recommend and implement effective claims management processes, leveraging industry knowledge and best practices to deliver cost-effective settlements.
  • Identify opportunities for process improvement, collaborating with colleagues to optimize efficiency and drive business results.
  • Utilize strong analytical and problem-solving skills to resolve complex claims issues, ensuring customer satisfaction and loyalty.
Requirements
  • Minimum of 1 year of experience in motor claims, preferably in a commercial insurance setting.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work independently and as part of a team, with a strong focus on customer satisfaction and loyalty.
About AXA Group

AXA Group is a leading global insurance company, dedicated to protecting businesses and individuals from risk. We are committed to delivering exceptional customer service and building long-term relationships with our clients. As a member of our team, you will have the opportunity to work with a diverse range of customers and stakeholders, leveraging your skills and expertise to drive business results and deliver value to our customers.

What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.