Claims Handler

2 weeks ago


Bolton, Bolton, United Kingdom MERJE Full time
Job Title: Claims Handler - Motor Insurance

We are seeking a skilled Claims Handler to join our team at MERJE. As a Claims Handler, you will be responsible for handling third-party vehicle damage claims, prioritizing your portfolio, and liaising with various departments to establish liability.

Key Responsibilities:

  • Handle all aspects of third-party vehicle damage claims
  • Effectively prioritize your claims portfolio and team responsibilities
  • Liaise with different departments to establish liability, including your own investigations
  • Handle complex files such as liability and high-value cases
  • Liaise with solicitors, insurers, and accident management companies
  • Identify and refer fraudulent activity
  • Deliver a consistently outstanding level of service to all parties involved

Requirements:

  • Excellent customer service and computer skills
  • An active listener, able to build relations
  • Display great attention to detail
  • Minimum of six-months experience in motor claims
  • CII Certificate or willingness to work towards the qualification
  • GCSE Grade C or above in English and Math's

Benefits:

  • Generous holiday entitlements
  • Birthday day off and half-day off for Christmas shopping
  • Holiday sell scheme
  • Contributory Pension Scheme
  • Heavily discounted sports and social activities
  • Annual salary review based on performance
  • Support with industry-relevant qualifications
  • Free on-site parking
  • Free allocation of branded clothing
  • Breakfast
  • Cycle to work scheme
  • Cash bonus for going above and beyond
  • Trained mental health & first-aid staff on-site

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