Customer Success Coordinator

4 weeks ago


Jersey, United Kingdom Apogee Corporation Limited Full time

We are seeking an experienced Customer Success Administrator to join our team at Apogee Corporation Limited in Jersey. This role will involve ensuring timely responses to customer queries, supporting sales and service teams through accurate data entry and systems management, and maintaining positive relationships with customers, suppliers, and internal departments.

The ideal candidate will have excellent communication and organizational skills, with the ability to run system reports, place stock orders, and manage suppliers. They will also be responsible for resolving queries related to manufacturer and distributor invoices, and answering customer inquiries.

Key Responsibilities:

  • Respond to customer queries in a timely and professional manner
  • Support sales and service teams through accurate data entry and systems management
  • Manage suppliers and ensure timely delivery of stock
  • Resolve queries related to manufacturer and distributor invoices
  • Answer customer inquiries and provide excellent customer service

Requirements:

  • Excellent communication and organizational skills
  • Ability to run system reports and manage data
  • Experience with stock management and supplier relationships
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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