Customer Service Representative

4 weeks ago


Horsham, West Sussex, United Kingdom BT Group Full time

Working Hours: 20.00

Location: Horsham

Salary: £12.34 p/h plus 20% on target commission

At BT Group, we're committed to creating an inclusive environment where everyone feels valued and respected. As a Retail Advisor, you'll play a vital role in helping our customers find the right products and services.

You'll be working with a diverse team of people who share our passion for delivering exceptional customer experiences. If you're a curious and resilient individual who enjoys building relationships and solving problems, then this could be the perfect opportunity for you.

We're not looking for specific experience, just a willingness to learn and grow with us. Our comprehensive training program will equip you with the skills and knowledge you need to succeed in this role.

What's in it for you?

  • A competitive hourly rate of £12.34 p/h plus 20% on target commission.
  • Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
  • Market leading paid carer's leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
  • Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
  • Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
  • Support in carving your own career path. We are passionate about developing our people and we'll support you in achieving the career you want
  • Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
  • Volunteering days, so you can give back to your local community
  • Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we've got a great team culture, meaningful support, and tailored training to help you build a lasting career.



  • Horsham, West Sussex, United Kingdom Telecom Acquisitions Ltd. Full time

    Customer Service RepresentativeAt Telecom Acquisitions Ltd., we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for resolving customer queries and issues in a timely and professional manner.Key Responsibilities:Contacting customers to resolve payment queries and...


  • Horsham, West Sussex, United Kingdom AJ Walter Aviation Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our AOG team as a Customer Service Representative. As a key member of our team, you will be responsible for managing customer requirements in a timely and efficient manner, providing quotes and negotiating with suppliers to achieve the best cost.Key...


  • Horsham, West Sussex, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Horsham, we're seeking a Customer Service Representative to deliver exceptional service and support to our customers. As a key member of our team, you'll engage with customers, participate in operational workflows, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Provide service and support to...


  • Horsham, West Sussex, United Kingdom AJ Walter Aviation Full time

    We are seeking a skilled Customer Service Representative to join our team at AJW Group. As a key member of our Power By The Hour team, you will be responsible for managing and supporting our customers, maintaining and developing long-term relationships, and delivering world-class services.Management of customer requirementsManagement of operational...


  • Horsham, West Sussex, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries and maintain attention to detail.Responsibilities:Provide accurate information regarding products and services.Resolve...


  • Horsham, West Sussex, United Kingdom Tesco Full time

    About the RoleAs a Customer Service Representative at One Stop Stores, you will be the face of our business, providing exceptional customer service and ensuring that every customer leaves our store with a smile on their face. You will be responsible for greeting and welcoming customers, engaging with them to find out their shopping needs, and making their...


  • Horsham, West Sussex, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Customer Service Representative at beBee Professionals, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Horsham, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and...


  • Horsham, West Sussex, United Kingdom LIDL Full time

    We're passionate about delivering exceptional customer experiences at Lidl. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the highest level of service. Your responsibilities will include assisting customers with their queries, efficiently managing deliveries, and maintaining a clean and organized store...


  • Horsham, West Sussex, United Kingdom Schroders Full time

    About SchrodersWe're a leading global investment manager, and our award-winning solutions cover regulatory, platform, and investment services. Our goal is to provide excellent investment performance to clients through active management.Our team is dedicated to supporting high-quality financial advisers with our award-winning technology and support services....


  • Horsham, West Sussex, United Kingdom Tesco Full time

    About the Role As a Customer Service Representative at One Stop Stores, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to greet and welcome customers warmly, engaging with them to understand their shopping needs and provide tailored solutions. You will also be responsible for maintaining a...


  • Horsham, West Sussex, United Kingdom Tesco Full time

    About the RoleAt Tesco, we're committed to serving our customers, communities, and planet a little better every day. As a Customer Service Representative, you'll play a vital role in helping us achieve this vision. Your primary responsibility will be to provide exceptional customer service, ensuring that every shopper leaves our store feeling valued and...


  • Horsham, West Sussex, United Kingdom Hive Media Players Full time

    Job Summary:We are seeking a highly organized and customer-focused Customer Service Representative to join our team at Hive Media Control Ltd. As a key member of our sales team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring seamless order processing.Key Responsibilities:Customer Relationship...


  • Horsham, West Sussex, United Kingdom Telecom Acquisitions Ltd. Full time

    Job SummaryWe are seeking a skilled Collections and Customer Service Representative to join our team at Telecom Acquisitions Ltd. As a Collections Advisor, you will be responsible for contacting customers when payments are overdue, negotiating payment plans, and allocating payments onto the ledger. You will also be required to up-sell existing products and...


  • Horsham, West Sussex, United Kingdom AJ Walter Aviation Full time

    Aircraft on the Ground (AOG) Customer Service RoleWe are seeking a highly motivated and organized Customer Service Representative to join our AOG team at AJW Group. As a key member of our customer-facing team, you will be responsible for managing customer requirements in an efficient and timely manner.Key Responsibilities:Manage customer requirements,...


  • Horsham, West Sussex, United Kingdom Chartwells - Schools Full time

    About the Role:As a Customer Services Assistant at Chartwells, you will be part of a passionate and friendly team working in a fast-paced environment. You'll contribute to delivering exceptional customer experience on a part-time basis, contracted to 16.25 hours per week.Your Key Responsibilities Will Include:Preparing high-quality food that delights our...


  • Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    Deliver exceptional customer service and become a part of a friendly, engaging, and positive environment where you can make a real difference and feel valued.We are seeking a skilled and passionate Customer Advisor to join our team in Hilliers Garden Centre, Horsham. As a Customer Advisor, you will help us deliver consistently high levels of service to our...


  • Horsham, West Sussex, United Kingdom HSBC Full time

    About the RoleWe are seeking a highly skilled and passionate Customer Service Consultant to join our team at HSBC. As a key member of our Branch Customer Service Team, you will be the first point of contact for our customers, providing exceptional service and support to ensure their needs are met.Key ResponsibilitiesProvide outstanding customer service,...


  • Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor at Pavers Shoes in Hilliers Garden Centre, Horsham. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.Key...


  • Horsham, West Sussex, United Kingdom Pavers Shoes Full time

    About the RoleWe are seeking a skilled Customer Advisor to join our team at Pavers Shoes in Hilliers Garden Centre, Horsham. As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.Key ResponsibilitiesDeliver exceptional customer service and resolve...


  • Horsham, West Sussex, United Kingdom Hive Media Players Full time

    Job Description:Hive Media Control Ltd is a dynamic and innovative company in the AV technology sector, inspired by nature's harmony and precision. We deliver cutting-edge solutions that enhance media experiences globally. We are seeking a proactive and organised Customer Service Executive to support our sales team and ensure a seamless, friendly customer...