Customer Liaison Expert
5 days ago
Job Description
The Technical Account Manager will provide front-line response to technical queries, customer complaints, and product rejections. Key aspects of the role include:
- Providing effective communication that protects and maintains our brand reputation.
- Supporting due diligence and supplier management processes.
- Ensuring technical documentation meets quality and integrity standards.
Required Skills & Qualifications
The ideal candidate will have a similar background as a Technical Account Manager from within the food industry. Required skills include:
- 3-5 years direct head office retail customer experience within technical/commercial or procurement functions.
- Project management capability with adherence to deadlines.
- Advanced abilities using Microsoft packages and electronic data management systems.
Benefits
We are looking for a candidate who can effectively manage their time, prioritize tasks, and maintain excellent communication skills.
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