Customer Service and Sales Liaison

13 hours ago


StratforduponAvon, Warwickshire, United Kingdom SF Recruitment (Birmingham) Full time

Key Responsibilities

  • Respond promptly to customer enquiries via the website, email, phone, and in person.
  • Provide exceptional customer service by understanding customer needs and recommending suitable products or services.
  • Follow up on leads to convert enquiries into sales opportunities.
  • Maintain accurate records of customer interactions and sales using the company's CRM or database systems.
  • Act as the first point of contact for visitors, ensuring a warm and professional welcome.
  • Manage incoming calls and emails, directing them to the appropriate team members or departments.
  • Maintain a tidy and organised reception area.
  • Perform general administrative duties, including data entry, filing, and document preparation.
  • Support other team members with ad hoc tasks as needed.

Salary and Benefits

This is an exciting opportunity for a motivated individual to join our team and take their career to the next level. The salary for this role is £25,000 + Bonus, offering a competitive package and opportunities for growth and development.



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