Terminal Management Executive

3 weeks ago


Hounslow, Greater London, United Kingdom DiverseJobsMatter Full time
About the Job

We are seeking a talented Terminal Management Executive to join our team at DiverseJobsMatter. This is an exciting opportunity to lead a team of customer agents and drive operational performance in a fast-paced environment.

As a key member of our management team, you will be responsible for ensuring the team achieves outstanding standards, embracing continuous improvement, and maintaining an unwavering commitment to safety.

You will thrive on a challenge and be motivated by leading a team to fulfill their potential and deliver exceptional customer satisfaction. Your daily focus will ensure that the team delivers against financial parameters, drives continuous improvement, and promotes high levels of engagement.

The ideal candidate will have significant operational airport experience, strong people management, coaching, and leadership skills. You will also have a good understanding of trade unions and be able to hold an airside pass.

Key Responsibilities:

  • Lead a team of customer agents to achieve outstanding standards
  • Drive operational performance and continuous improvement
  • Maintain a commitment to safety and delivery against financial parameters
  • Promote high levels of engagement among team members
About You

We are looking for an experienced leader who can drive results, motivate teams, and promote a culture of excellence. You will have a proven track record of success in a similar role and be able to demonstrate your ability to work under pressure.

The salary for this role is estimated to be around £60,000 - £80,000 per annum, depending on experience.


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