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Assistant Store Manager
2 months ago
We are seeking an experienced Assistant Store Manager to join our team at the British Heart Foundation. As a key member of our store management team, you will play a vital role in driving sales, improving customer experience, and leading a high-performing team.
Key Responsibilities- Support the Store Manager in the day-to-day running of the store, ensuring excellent customer service and a high standard of visual merchandising.
- Take full responsibility for the store in the absence of the Store Manager, making key decisions to drive sales and customer satisfaction.
- Lead and develop a team of staff and volunteers, providing coaching and guidance to ensure they have the skills and knowledge to deliver exceptional customer service.
- Work closely with the Store Manager to achieve sales targets, manage stock levels, and maintain a high standard of store appearance.
- Contribute to the development of the store's marketing and promotional activities, ensuring they are aligned with the company's overall strategy.
- Proven experience in a customer-facing role, with a strong track record of delivering excellent customer service.
- Supervisory experience, with the ability to lead and develop a team.
- Commercially driven, with a passion for driving sales and improving customer experience.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
The British Heart Foundation is a leading charity that funds research into heart and circulatory diseases. We have over 700 stores across the UK, and our mission is to fund life-saving research and provide support to those affected by heart and circulatory diseases.
We offer a range of benefits, including competitive salary, generous annual leave, and access to a range of training and development opportunities. If you are passionate about delivering exceptional customer service and leading a high-performing team, we would love to hear from you.
