Academic Progress Coach

4 weeks ago

Egham, Surrey, United Kingdom Study Group Full time
About the Role

The Academic Progress Coach will provide progression support and advice to students, aiming to maximise student outcomes, achievement, and satisfaction levels.

Key Responsibilities
  • Support students to maximise their chances of automatically progressing to their chosen degree course, ensuring the best possible student experience and achievement.
  • Provide personal tutoring support to students throughout the semester.
  • Gather student information from Personal Tutors on a weekly basis to identify ways of supporting students.
  • Meet with allocated Subject Heads and Progression Management team to discuss students at risk of not automatically progressing, students with poor attendance, and those requiring additional support.
  • Meet with students who have poor attendance at Level 1, 2, and in some cases Level 3, liaising with the Progression & Transition Manager.
  • Support Personal Tutors with delivering information to students, monitoring attendance proactively, and feeding back RPAG data.
  • Ensure students are referred to appropriate Study Group, University, or external services where necessary.
  • Monitor RPAG data when released and meet with students at risk of not automatically progressing.
  • Identify key trends and patterns from student data, such as RPAG and attendance, and actively feed data into Senior Leadership, Progression Management meetings, and other Centre-led meetings.
  • Communicate with non-progressed students as directed by the Progression & Transition Manager.
Transition and Student Voice
  • Support the Student Experience & Transition Officer in organising events, such as university activities, faculty fairs, transition events, guest lectures, and workshops for student development.
  • Support the Student Experience and Transition Officer to formalise and organise Student Rep training, ensuring a bank of students is available as and when required.
  • Attend Student Forum meetings, ensuring accurate minutes are recorded and distributed to relevant Teams in the ISC.
  • Support effective interaction with Alumni, facilitating student involvement.
Welcome Week and Social Activities
  • Support the Progression & Transition Manager in communicating and inviting University partners to include Support Services, Partnership Tutors, and progressed students to Induction periods.
  • Support late registration of students.
  • Support the Student Experience & Transition Officer in organising social activities and student-led activities, including Building Futures, Student Union organisation, MentISC, Progression Award Ceremony, and trips.
General Duties
  • Support the Progression & Transition Manager and Head of Student Experience from time to time with tasks related to the effective running of the ISC.
  • Foster productive relationships with the student body and members of staff.
  • Promote and safeguard the welfare of students with whom you come into contact.

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