Academic Progress Coach

4 weeks ago


Egham, Surrey, United Kingdom Study Group Full time
About the Role

The Academic Progress Coach will provide progression support and advice to students with the purpose of maximising student outcomes, achievement and satisfaction levels. This role is responsible for supporting students to maximise their chances of automatically progressing to the degree course of their choice whilst ensuring the best possible student experience and achievement.

Key Responsibilities

Support students to maximise their chances of automatically progressing to the degree course of their choice whilst ensuring the best possible student experience and achievement.
Provide personal tutorage support cover to students throughout the semester.
Gather student information from Personal Tutors on a weekly basis to establish ways of supporting students.
Meet with allocated Subject Heads and Progression Management team to discuss students at risk of not automatically progressing, students with poor attendance and any students who may require additional support through attendance, behavioural, welfare and fitness to study issues.
Meet with students who have poor attendance at Level 1, 2 and in some cases Level 3 liaising with Progression & Transition Manager.
Support Personal Tutors with delivering information to students, monitoring attendance proactively and feeding back RPAG data.
Ensure that students are referred to appropriate Study Group, University or external services where appropriate and necessary.
Monitor RPAG data when released and meet with students who are at risk of not automatically progressing.
Identify key trends and patterns from student data, such as RPAG and attendance, and actively feed data into Senior Leadership, Progression Management meetings and other Centre led meetings.
Communicate with non-progressed students as directed by Progression & Transition Manager.

About You

We are looking for an experienced and knowledgeable individual who has a passion for supporting students to achieve their academic goals. The ideal candidate will have experience of providing academic and/or pastoral support to international/ ESL students and be able to build strong working relationships with internal and external colleagues. They will also have experience of using data and reporting systems, being able to time manage with the ability to prioritise work, forward think and plan, and being flexible and working to tight deadlines. Excellent communication and listening skills are essential, as is the ability to communicate to a variety of stakeholders, written and verbal, internal and external. Strong IT and data management skills are also required, including competency in Excel, Outlook, Power Point, Word, and a willingness to learn and adopt new technologies.

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