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Publishing Services Manager
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We are seeking a highly skilled Publishing Services Manager to join our team at Emerald Publishing. As a key member of our organization, you will play a critical role in ensuring the successful onboarding of newly acquired journals and editorial teams.
Key Responsibilities:- Journal Onboarding: Collaborate with other departments to successfully onboard newly acquired journals and editorial teams.
- Customer Relationship Management: Build and maintain productive and trusting working relationships with customers from the outset to ensure effective customer service.
- Editorial Management: Proactively and collaboratively manage any editorial and ethical matters for successful outcome.
- Indexing and Reporting: Assist the editorial teams in submitting the journals to various indexing services and deliver journal statistics reporting on usage and citations of the journal by way of an annual publishing report.
- Content Development: Monitor actual article output vs contracted output to identify any need for increasing content and proactively offer relevant paid for additional services where identified.
- Contract Renewal: Assist with the renewal of customer agreements and manage service interruption as required.
This is an exciting opportunity for a motivated and experienced professional to join our team and contribute to the success of Emerald Publishing.
