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Income Protection Claims Specialist

4 weeks ago


Basingstoke, Hampshire, United Kingdom fish4.co - Jobboard Full time
Income Protection Claims Specialist

At fish4.co - Jobboard, we're seeking an experienced Income Protection Claims Specialist to join our team. As a key member of our insurance claims team, you'll be responsible for assessing complex claims, mentoring new team members, and contributing to process improvements.

Key Responsibilities:
  1. Assess income protection claims in line with industry best practices and regulatory requirements.
  2. Draft and issue claims decision letters and other correspondence to stakeholders.
  3. Liaise with reinsurers and other stakeholders to ensure swift and correct claim outcomes.
  4. Support and mentor team members to ensure they have the necessary skills and knowledge to perform their roles effectively.
  5. Participate in testing new processes and systems to ensure they meet the needs of the business and our customers.
Requirements:
  1. Broad experience in assessing and managing income protection claims, with a strong understanding of industry best practices and regulatory requirements.
  2. Experience dealing with the Financial Ombudsman Service (FOS) on claims matters.
  3. Good experience working with reinsurers and other stakeholders to ensure swift and correct claim outcomes.
  4. Confident in presenting ideas and training peers to ensure they have the necessary skills and knowledge to perform their roles effectively.
  5. Detailed knowledge of the UK insurance market and regulatory environment.

We're looking for an expert in income protection claims who is ready for a challenging role with excellent benefits. If you're passionate about delivering high-quality claims outcomes and have a strong understanding of the insurance industry, we'd love to hear from you.