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Hotel Operations Manager
2 months ago
About Us:
At Redworth Hall Hotel, we're proud to be part of the Cairn Group, a leading hospitality company with a rich legacy and a passion for delivering exceptional guest experiences. Our stunning 17th-century Jacobean Manor House, set amidst 26 acres of beautifully landscaped grounds, offers 143 bedrooms, a fitness and beauty centre, and versatile function spaces for up to 250 guests.
We're committed to developing our people and providing a platform for career growth. This role is a key stepping stone for aspiring General Managers, offering the opportunity to lead a team of over 150 people and drive operational excellence.
About the Role:
As a pivotal member of our leadership team, you'll be responsible for:
- Establishing clear performance goals and inspiring, leading, and coaching the team to deliver exceptional results.
- Driving operational excellence in all aspects of hotel operations.
- Ensuring the highest standards of safety for our guests and team members.
- Embedding and bringing to life our tools and initiatives that drive the best guest experience.
About You:
We're seeking an inspiring leader with a passion for hospitality, a proven track record in operations, and a desire to take our hotel to the next level. You'll be:
- A guest-centric individual who understands the importance of delivering exceptional experiences.
- Innovative, creative, and excited by change.
- A sociable character who can build strong relationships with the team and our guests.
- Effective in time management, organised, and comfortable working in a fast-paced environment.
- An empathetic individual who can adapt to changing situations.
What's in it for You:
- A competitive remuneration package.
- Access to our company bonus scheme.
- Pension and various ancillary benefits.
