People Operations Specialist
4 weeks ago
Job Overview
We're seeking a skilled People Operations Specialist to provide comprehensive support to our people team. In this role, you'll maintain our HR systems, ensuring accurate data input, and manage the employee life cycle, including new starters, leavers, and detail changes. You'll also run reports, provide data, and ensure GDPR compliance.
Key Responsibilities
- Maintain HR systems and ensure accurate data input
- Manage employee life cycle, including new starters, leavers, and detail changes
- Run reports and provide data, ensuring GDPR compliance
- Be the first point of contact for colleagues calling the HR switchboard
- Administer and advise on family leave
- Respond to queries and reference requests promptly
- Support with projects as needed to achieve our People strategy
- Regularly review administration processes and systems, considering other system resources within the business and make recommendations for improvement
About the Ideal Candidate
- Previous experience in an administrator role, ideally within a People/HR function
- Customer service-focused, ensuring all colleagues receive a great service from the People team
- Excellent organisational skills and attention to detail
- Good level of computer literacy - Microsoft Excel and Outlook are essential
- Ability to work proactively and with minimal supervision
About Card Factory
Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. We're committed to creating a fast-paced and exciting environment for our colleagues, with opportunities for growth and development.
Benefits
- 25% Card Factory colleague discount in-store and online
- Save As You Earn scheme
- Financial Wellbeing Support Financial Education Tools Salary Advance
- Seasonal incentive schemes
- Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
- Discounted mobile phone contracts
- Discounts across 100's of UK retailers
- Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
- Enhanced Family leave
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