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Deputy General Manager

1 month ago

Nottingham, Nottingham, United Kingdom BUZZ Bingo Full time
About the Role

We are seeking a highly skilled and experienced Deputy General Manager to join our team at Buzz Bingo. As a key member of our management team, you will play a crucial role in ensuring the consistent delivery of our brand values and exceptional customer service across our Nottinghamshire, Derbyshire, and Leicestershire areas.

Key Responsibilities
  • Assist the General Manager in driving business growth and improving customer experience
  • Implement and maintain high standards of customer service and operational excellence
  • Deputise for the General Manager in all operational aspects of the club
  • Develop and implement strategies to improve KPI performance and drive business results
  • Lead and motivate a high-performing team to deliver exceptional results
  • Ensure compliance with all relevant laws, regulations, and company policies
Requirements
  • Previous experience in a senior management role within a leisure, gaming, or hospitality environment
  • Proven track record of driving business growth and improving customer experience
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
  • Ability to work flexibly, including evenings, weekends, and public holidays
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career development and progression
  • A dynamic and supportive work environment
  • Access to training and development programs
  • A fun and rewarding work environment