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Care Home Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented individual to join our team as a Care Home Administrator. As a key member of our management team, you will be responsible for providing administrative support to ensure the efficient running of our care home.
Key Responsibilities- Manage customer inquiries and showrounds, maintaining accurate records and supporting commercial performance.
- Drive occupancy and reputation through community engagement and resident feedback.
- Support recruitment, payroll, and HR administration, ensuring compliance and accuracy.
- Provide guidance and advice to employees on HR tools and resources.
- Manage personal files, rotas, and financial accounts securely.
- Attend meetings and produce accurate notes and minutes.
- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritize tasks.
- Proficient user of Microsoft Office, specifically Word, Excel, and Outlook.
- CIPD qualification beneficial.
- Rewarding Excellence bonus for Good or Outstanding CQC inspection.
- Unlimited access to refer-a-friend scheme.
- Access to retail and leisure discounts.
- Free access to medical specialists and counseling services.
- Tax code review service.
- Option to join monthly staff lottery.
