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Digital Fulfilment Specialist

2 months ago

Oldham, Oldham, United Kingdom Northern Care Alliance NHS Foundation Trust Full time

About the Role

We are seeking a highly skilled Digital Fulfilment Technician to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our Digital Fulfilment Team, you will play a vital role in ensuring that our colleagues have access to the IT resources they need to deliver exceptional patient care.

Key Responsibilities

As a Digital Fulfilment Technician, you will be responsible for managing system accounts, IT purchasing, configuring and deploying end-user devices, and providing excellent customer service. You will also be expected to have analytical skills to help drive continuous improvement in the team and ensure that we are meeting the customers' needs.

Requirements

  • Experience in a medium to large organisation supporting users of IT equipment and systems
  • Experience in a customer-focused environment
  • Knowledge of IT hardware such as PCs, tablets, and printers
  • Proven ability to facilitate the installation of IT systems and equipment
  • An excellent understanding of Microsoft Operating systems and applications
  • Computer literate: Microsoft Office and the ability to utilise varied information resources
  • Possess an understanding of IT Service Delivery
  • Knowledge of IT policies and procedures including IT security and disaster recovery

What We Offer

As a member of our team, you will have the opportunity to work in a dynamic and ambitious organisation that is committed to delivering exceptional patient care. You will also have access to a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities.

How to Apply

To apply for this exciting opportunity, please visit our careers website and submit your application. We look forward to hearing from you.