Digital Fulfilment Specialist
4 weeks ago
About the Role
We are seeking a highly skilled Digital Fulfilment Technician to join our team at the Northern Care Alliance NHS Foundation Trust. As a key member of our Digital Fulfilment Team, you will play a vital role in ensuring that our colleagues have access to the IT systems and equipment they need to provide high-quality patient care.
Main Responsibilities
As a Digital Fulfilment Technician, you will be responsible for managing system accounts, IT purchasing, configuring and deploying end-user devices, and providing excellent customer service. You will also be expected to have analytical skills to help drive continuous improvement in the team and ensure that we are meeting the customers' needs.
Requirements
- Experience in a medium to large organisation supporting users of IT equipment and systems
- Experience in a customer-focused environment
- Knowledge of IT hardware such as PCs, tablets, and printers
- Proven ability to facilitate the installation of IT systems and equipment
- An excellent understanding of Microsoft Operating systems and applications
- Computer literate: Microsoft Office and the ability to utilise varied information resources
- Possess an understanding of IT Service Delivery
- Knowledge of IT policies and procedures including IT security and disaster recovery
What We Offer
As a member of our team, you will have the opportunity to work in a dynamic and forward-thinking environment, where you will be valued and supported in your role. We offer a competitive benefits package, including a fantastic annual leave allowance, flexible working opportunities, and protected hours for health and wellbeing activities.
About Us
The Northern Care Alliance NHS Foundation Trust provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham, and Salford, to save and improve lives.
How to Apply
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website:
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