Telephony Solutions Specialist

3 weeks ago


Coleshill, Warwickshire, United Kingdom In Technology Group Full time

In Technology Group is a leading provider of VOIP and telephony solutions. We are seeking a highly skilled VOIP/Telephony Provisioning Engineer to join our East Birmingham team.

About the Role:

You will play a critical role in configuring, deploying, and managing VOIP services for our clients. Your expertise will ensure seamless telephony experiences for end-users while contributing to the reliability and scalability of our systems.

The key responsibilities of this role include:

  • Provisioning and configuring VOIP systems for new and existing clients
  • Managing onboarding and setup processes, including number porting and SIP trunking
  • Collaborating with sales and support teams to gather client requirements
  • Diagnosing and troubleshooting VOIP issues, including call quality and connectivity
  • Maintaining and updating documentation on provisioning processes and system configurations

An estimated salary range of £30,000 - £35,000 per annum is available for this role.



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