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2 months ago

Swansea, City and County of Swansea, United Kingdom Sinclair Group Full time

About the Role:

We are seeking a highly organized and customer-focused individual to join our team as a Casual Showroom Host at the Sinclair Group. As a key member of our front of house team, you will play a vital role in ensuring our customers receive a warm and welcoming experience.

Key Responsibilities:

  • Maintain a presence at the reception desk at all times, providing exceptional customer service and ensuring a smooth customer experience.
  • Answer all calls swiftly and courteously, directing them to the appropriate departments.
  • Ensure the reception area and showroom are maintained throughout the day, creating a professional and welcoming environment.
  • Liaise closely with sales and aftersales departments to ensure customers are being attended to promptly.

Requirements:

  • Experience in a similar role would be beneficial.
  • Computer skills are essential.
  • Ability to use own initiative and multi-task.
  • Possess exceptional organizational skills.
  • Team player with a personable approach, polite and courteous manner.
  • Develop and maintain professional relationships with staff and customers by exceeding expectations.
  • Flexibility to cover holidays/absence is essential.

What We Offer:

  • A competitive hourly rate of £11.55.
  • Comprehensive and continuous training to support your development.
  • Free MOT and discounted service and parts.
  • Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders.
  • Sinclair Foundation – charitable foundation designed to support members or their close family who find they need financial support at times of ill-health.
  • Development opportunities within the Sinclair Group.