Business Process Optimisation Specialist

4 weeks ago


Norwich, Norfolk, United Kingdom Tarmac Full time
Key Responsibilities

The ideal candidate will be responsible for the management of our smart technology, utilising an array of IT software and platforms to support the successful contract delivery for works within the Norwich and Norfolk area by Tarmac and/or our sub-contractors.

As the successful applicant, you will be instrumental in the future development and support of our culture, with experience as a Business Optimisation Coordinator within an Infrastructure, Construction, Manufacturing or heavy engineering industry, this experience will be an essential requirement for this role.

You will be supporting the teams on site (either internal or external providers) to obtain the best possible result for the project and successfully manage any challenge process/processes which our client's may possess.

Key responsibilities will include:

  • Support achievement of Company and Contractual KPIs and year-on-year improvement of Contract/Scheme KPIs
  • Responsible for the management and upkeep as well as the latest trends of the BPO, Confirm and Street Manager systems
  • Be the single point of contact for issues, updates and/or troubleshooting as well as providing ongoing training as required across the contract and regional support
  • Responsible for the contracts smart technology and laptops ensuring the correct licensing, procurement and support is in line with our IT policies
  • Owner of the O SharePoint platform, ensuring the correct permissions are applied but not restricted across the contract as well as maintaining Governance of its use and structure
  • Responsible for maintaining Safety Observations and HAVs reporting and looking at key trends as requested by operations
  • Compilation and reporting of KPIs to Senior Management, use of Power BI, producing of QR codes and running of the IT School to employees
  • Looking at trends and data management whilst taking a lead on the identification of IT and Data innovation for the team
  • Monitor and evaluate the effectiveness of implemented initiatives, making adjustments as necessary to achieve desired outcomes
About the Role

We are looking for an experienced Business Optimisation Coordinator to join our Highways team working on the Norfolk Highways project of works. The role is based from our Tarmac Norwich site, in Norfolk and is easily commutable from a range of surrounding areas.

We are working hard to create a dynamic and inclusive environment and it's essential that our people come from a variety of different backgrounds.

Why Choose Tarmac?

As a Business Optimisation Coordinator, you will have the opportunity to work with a leading company in the Infrastructure and Construction sector, with a range of career development opportunities and industry-leading rewards, incentives and benefits:

  • Bonus scheme
  • Enhanced holiday entitlement
  • Contributory pension scheme
  • Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
  • Access to our Employee Assistance helpline for free and confidential advice
  • Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice, and Menopause
  • Training and development opportunities


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