Financial Operations Assistant

3 weeks ago


Cambridgeshire and Peterborough, United Kingdom Feefo Holdings Ltd Full time
Job Description

We are seeking a skilled Financial Operations Assistant to join our team at Feefo Holdings Ltd.

The successful candidate will have prior experience in a Credit Control position, preferably in a SME environment.

This is a part-time role requiring 15 hours of work per week for a fixed term of 12 months. The ideal candidate will be confident on the phone, willing to make high-volume calls, and possess excellent communication skills.

Salary: £28,000 - £30,000 per annum

Key Responsibilities
  • Contact customers via phone to collect outstanding debt
  • Resolve billing and customer credit issues
  • Take action to encourage timely debt payments
  • Process payments and refunds
  • Update account status records and collection efforts
Requirements
  • Prior experience in Credit Control
  • Excellent communication skills
  • Confident on the phone
  • Proficient in Microsoft Office
Benefits
  • A comprehensive benefits package
  • A hybrid working pattern with flexibility to work from home
  • Opportunities for career development and progression


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