Contract Dispute Coordinator

5 days ago


Leeds, Leeds, United Kingdom Pertemps Bond Full time

Company Overview

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Pertemps Bond is a leading recruitment agency with a strong presence in the energy sector. Our client, a power network provider, is committed to delivering a sustainable energy solution while serving their customers.

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Job Summary

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We are seeking an experienced Litigation Claims Specialist to join our client's team. As a key member of the claims administration team, you will be responsible for managing a caseload of damage claims and resolving disputes in a timely manner.

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Key Responsibilities

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  • Manage a caseload of damage claims ranging from £100 to £1m+ within the Delegations of Authority.
  • Establish key customer contacts and manage down debt.
  • Utilize IT applications including Solcase, GIS, Eam Spatial, OMS, and Oracle to track and resolve claims.
  • Apply and understand the principles of relevant legislation and guidance notes when handling damage claims.
  • Handle technical and legal queries and disputes, providing excellent customer service skills.
  • Identify problematic claims and determine the best course of action.
  • Work closely with external legal service providers to progress claims into litigation for resolution.
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Requirements

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  • Bachelor's degree or equivalent qualification in a related field.
  • Minimum 2 A Levels grade C or above, OR NVQ Level 3, OR ONC in Business Management; knowledge of Microsoft Office applications.
  • Proven written and spoken communication skills, with experience in teamwork and customer service.
  • Desirable: Previous claims, insurance, or legal experience.
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Benefits

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  • A competitive salary of £13.40-£14.76 per hour (dependent on experience).
  • 25 days annual leave plus bank holidays.
  • Agile working (after probation) with flexible hours.
  • Free on-site parking.
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How to Apply

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If you have a passion for the energy sector and possess the necessary skills, we invite you to apply for this exciting opportunity. Please click to submit your application or contact Pertemps Leeds for further information.



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