Retirement Living Operations Manager
6 days ago
We are seeking an experienced and enthusiastic Retirement Living Operations Manager to join our team at Churchill Estates Management Ltd. This is a fantastic opportunity for someone who enjoys working with people, has excellent administration skills, and is passionate about providing exceptional customer service.
About the Role:This varied and interesting role involves managing both the maintenance of our retirement development and providing a first-class service to our Home Owners. You will be the trusted 'go-to' person on-site, liaising with a range of customers, contractors, suppliers, and internal colleagues.
Your Key Responsibilities:- Organise activities and co-ordinate the development to ensure a happy and fulfilling lifestyle for our Home Owners
- Manage the maintenance of the property and provide a first-class service to our residents
- Liaise with customers, contractors, suppliers, and internal colleagues to ensure smooth operations
To be successful in this role, you will need:
- An outgoing and friendly personality with a love of people
- Excellent administration skills and experience of using Microsoft Office applications, including Outlook
- A passion for excellent customer service and a focus on providing a happy and fulfilling lifestyle for our Home Owners
- The ability to work independently and use your own initiative
We offer a competitive salary of £22,000 per annum, plus excellent benefits, including:
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are committed to providing exceptional customer service and strive to make a positive difference in the lives of our Home Owners.
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