Customer Service and Billing Specialist

1 week ago


London, Greater London, United Kingdom Lloyd Recruitment - Epsom Full time
Job Summary:

We are seeking a highly skilled Customer Service and Billing Specialist to join our team at Lloyd Recruitment - Epsom. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of our customers.

About the Role:
  • Provide exceptional customer service and support to clients
  • Address and resolve customer billing enquiries and disputes in a timely manner
  • Collaborate with sales and support teams to ensure a seamless billing experience

The ideal candidate will have excellent communication and problem-solving skills, the ability to work under pressure, and a passion for delivering outstanding customer service. The estimated salary for this position is £42,000 per year.

Key Responsibilities:
  • Monitor customer usage and alerting procedures
  • Manage CDR imports for all billing suppliers
  • Maintain high levels of customer satisfaction through effective communication and problem solving


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