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Customer Service and Food Team Assistant

2 months ago


Ayr, South Ayrshire, United Kingdom Haven Full time
About the Role

We are seeking a motivated and enthusiastic individual to join our Food and Beverage Team as a Restaurant Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities
  • Serving Guests: Take orders, serve food and drinks, and ensure that our guests are satisfied with their experience.
  • Food and Beverage Service: Deliver food and drinks to tables, manage orders, and maintain a clean and safe environment.
  • Team Support: Collaborate with the wider team to ensure that all guests are served promptly and efficiently.
What's In It For You?

As a Restaurant Team Member, you will have the opportunity to work in a dynamic and fast-paced environment, where no two days are the same. You will also have access to a range of benefits, including:

  • Free Leisure Facilities: Enjoy free use of our swimming pool and other leisure facilities.
  • Discounts: Receive up to 50% discount off food on Park and 20% discount in our shops.
  • Training and Development: Take advantage of training and development opportunities, including fully funded qualifications.
  • Health, Mind, and Money Support: Access our comprehensive Health, Mind, and Money Support Programme.
  • Enhanced Family Friendly Policies: Enjoy enhanced family friendly policies and pay.
Requirements

We are looking for a team player who is passionate about delivering exceptional customer service. You don't need prior experience in the food and beverage industry, as we will provide the training and support you need to succeed. If you are a motivated and enthusiastic individual who is looking for a new challenge, we would love to hear from you.

About Us

We are part of an award-winning Bourne Leisure family, which includes Haven and Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations, with our HQ based in Hemel Hempstead. We take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritize openness and transparency in our interactions, allowing our team members to be their authentic selves.

Working with Us

Working with us is defined by our exceptional people and teams. We aim to offer flexibility where we can, including full or part-time hours. Our working hours are on a rota over a 7-day period and may include evenings and weekends, depending on the role.