Institute of the Motor Industry Service Advisor

1 month ago


Stockport, Stockport, United Kingdom Institute of the Motor Industry. limited Full time
Service Advisor Position Summary:

We are recruiting a skilled Service Advisor to work with our prestigious client in Eastbourne. This role demands a detail-oriented individual with excellent communication and organizational skills, as well as a strong customer focus. The ideal candidate will have previous experience in a prestige franchised dealership and be able to prioritize tasks efficiently.

Job Responsibilities:
• 1+ years of experience as a Service Advisor in a prestige franchised dealership setting
• Excellent communication and interpersonal skills
• Time management expertise
• Building positive working relationships with colleagues and clients
• Focus on delivering exceptional customer experiences
• Prioritization of tasks based on business needs
• Effective phone handling and problem-solving skills
• Adherence to established Departmental Processes

Preferred Qualifications:
• Previous experience within a Service Department
• Strong customer interaction skills
• Upselling opportunities and services knowledge

Requirements:
• Commitment to Institute of the Motor Industry values and objectives
• Professional attire and demeanor
• Organized and efficient approach
• Confidentiality maintenance
• Conflict resolution and customer relations skills
• Independent work style and teamwork capabilities

Compensation:
The estimated annual salary range is £30,000 - £40,000, taking into account industry standards and location factors.

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