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Digital Marketing Account Manager
2 months ago
We are excited to be hiring for a Digital Marketing Account Manager to join our specialist digital marketing agency, Anuncia.co.
This role involves client-facing communication, internal project management, and delivering high-quality results to our clients.
Key Responsibilities:
- Manage client accounts and strive to add value wherever possible.
- Be the key point of contact for assigned clients, managing projects in an agreed direction, anticipating and reacting to developments, and keeping the right people informed.
- Check task and project progress for clients, work with our PPC specialists to understand ad performance, prioritize account tasks as required, and create tickets for new tasks for client requests.
- Review account performance and trends, monitor return on investment (ROI) and profitability of accounts, and check in with clients for specific requests, questions, or updates.
- Improve internal project management processes, complete training in PPC and digital marketing to broaden your skills, and prepare client reports (end of month).
Additional Responsibilities:
- Look for opportunities to upsell other services to existing clients, monitor our website Analytics, create and plan marketing content and campaigns, write proposals, and manage and optimize the onboarding process for new clients.
Requirements:
- Excellent interpersonal skills, great communication skills, both verbal and written, and excellent telephone manner.
- Experience and strong understanding of digital marketing, evidence of effective team working, curiosity and interest in digital marketing and specialisms within it, and good commercial instincts to understand client objectives.
- Experience project managing and delivering successful projects, some experience working in marketing and/or digital marketing, and digital marketing qualifications are desirable but not essential.
About Anuncia.co:
Anuncia.co is a specialist pay-per-click (PPC) digital marketing agency based in Leicester. Our service offering is primarily Google Ads and Microsoft Ads management, and we are experts in Google Analytics 4 and Google Tag Manager.
We work with businesses and charities across a variety of sectors, bringing best-in-industry skills and cutting-edge knowledge to drive performance.
We are one of a tiny number of specialists in working with charities and nonprofits, helping them to maximize value from the Google Ad Grant programme.
We also work with select multi-million pound businesses across ecommerce, IT, and travel.
We are a small, dynamic team, and we focus on helping both our clients and our staff thrive. We expect our team members to constantly build their skills, learn new things, push out of their comfort zones, and help their teammates.