Sheffield-Based Customer Advocate

1 week ago


Redcar, Redcar and Cleveland, United Kingdom Verus Recruitment Full time
Job Description:
As a Support Specialist, you will play a vital role in ensuring customer satisfaction by responding to technical inquiries, providing guidance on proprietary software and digital ecosystem, and collaborating with a small team based in Sheffield. This is an excellent opportunity to work with a market leader in the digital print industry and contribute to delivering exceptional customer service to a global network of resellers and end-users. Key responsibilities include:
Key Responsibilities:
  1. Deliver professional, courteous support to customers, resolving technical inquiries efficiently.
  2. Conduct product setup and training sessions for new customers.
Essential Skills and Qualifications:
  1. Fluency in French and German (spoken and written).
What We Offer:
  1. A competitive salary of £22,000 per annum.
  2. Excellent transport links to the Sheffield office location.


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