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HVAC Service Technician Specialist

2 months ago

Didcot, Oxfordshire, United Kingdom Johnson Controls Full time

At Johnson Controls, we're the global leader in smart, healthy, and sustainable buildings. Our mission is to reimagine the performance of buildings to serve people, places, and the planet.


The UK&I Service team delivers innovative maintenance and service solutions to a wide customer base across all industry segments for HVAC, chillers, industrial refrigeration, controls, and mechanical & electrical works.


In this role, you'll be the primary contact for providing top-quality service and maintenance to HVAC systems. We work within a set timeframe and according to a defined process, service agreement, and customer needs.


What We Offer



  • Competitive salary, and overtime paid at premium pay rates.
  • Stand by allowance, call outs, travel paid on top of basic salary.
  • Service vehicle (Van), Mobile phone, tablet, PPE, and any specialist equipment provided.
  • 25 days paid holidays plus Bank Holidays.
  • Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme, and discount on Johnson Controls security products.
  • Training opportunities with outstanding resources available.
  • Career development through various career ladders programs.
  • Dedication to safety through our Zero Harm policy.
  • Access to business resource groups.

What You Will Do


As a HVAC Service Technician, you'll be working on service, maintenance, and repair work on various HVAC equipment installed at our clients' facilities. This is a mobile role within the Midlands area; however, we also provide out of region support in other locations in the UK.


In this role, you are the primary contact for all technical service issues, responsible for troubleshooting and resolving highly complex systems within a set timeframe and according to a defined process, service agreement, and customer needs.


You will be involved with commissioning, servicing, repair, and installation works. With the work completed according to set specifications and customer expectations to support our client sites. Our Service Technicians provide technical experience and mentoring to less experienced service team members and coordinate on-site work activity. Health and Safety will be at the forefront of everything you do.


What We Look For



  • Proven experience as an HVAC Service Engineer, Chiller experience would also be helpful.
  • Relevant technical qualifications in HVAC: NVQ level 2 or equivalent F-Gas Certificate.
  • Strong knowledge of HVAC systems, controls, and components: DX, Split & VRV systems, AHUs & ventilation plant.
  • Experience with major manufacturers such as Daikin, Hitachi, and Mitsubishi Electric, Toshiba etc.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Exceptional customer service and communication skills.
  • A full UK driving license and willingness to travel as required (on average 10 weeks over a 12-month period)

At Johnson Controls, we're committed to empowering our employees to thrive in a positive company culture where your voice and ideas will be heard, and your work valued and respected.