Technology Support Associate
2 days ago
We are looking for a Technology Support Associate to provide technical assistance to our users in London. The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
Key Responsibilities- Resolve technology-related issues in a timely and effective manner.
- Collaborate with vendors and other systems support units to resolve complex client/system problems.
- Support local voice, mobile, and video conference solutions.
Requirements
- 3-5 years' experience in a similar role.
- Thorough knowledge of Office 365 suite.
- Good understanding of networks (TCP/IP, DNS, DHCP).
What We Offer
- An estimated salary range of £45,000 - £60,000 per annum, depending on experience.
- A comprehensive benefits package, including private medical insurance, annual leave, retirement savings plan, life assurance, and income protection.
- Ongoing training and development opportunities.
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