Technology Support Associate

2 days ago


London, Greater London, United Kingdom Prudential Financial Full time
Job Summary

We are looking for a Technology Support Associate to provide technical assistance to our users in London. The successful candidate will have strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Resolve technology-related issues in a timely and effective manner.
  • Collaborate with vendors and other systems support units to resolve complex client/system problems.
  • Support local voice, mobile, and video conference solutions.

Requirements

  • 3-5 years' experience in a similar role.
  • Thorough knowledge of Office 365 suite.
  • Good understanding of networks (TCP/IP, DNS, DHCP).

What We Offer

  • An estimated salary range of £45,000 - £60,000 per annum, depending on experience.
  • A comprehensive benefits package, including private medical insurance, annual leave, retirement savings plan, life assurance, and income protection.
  • Ongoing training and development opportunities.


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