Senior Operations Manager North

4 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom Bis Henderson Full time
Senior Operations Manager North

Our client, a leading provider of value-added services to grocery retail customers, is seeking a Senior Operations Manager to lead and support three Northern region sites. This role will play a pivotal part in achieving strategic goals and driving operational performance improvements.

Key Responsibilities:
  • Overall accountability for the operational performance of 3 sites in the Northern region, managing through 3 Site Managers in the region.
  • Working closely with site managers to ensure delivery of performance efficiencies, service excellence, and strategic objectives.
  • Driving continuous improvement of services and operations.
  • Setting clear performance targets and KPIs and ensuring they are met and exceeded.
  • Managing resources and workforce planning to ensure optimal productivity while maintaining high standards of safety and compliance.
  • Providing leadership and coaching to site managers to navigate challenging periods and unforeseen issues.
Person Specification:
  • Proven experience in a senior operations role in manufacturing, production, logistics, or supply chain.
  • Strong leadership skills with experience managing multiple sites and teams.
  • Demonstrable track record of driving operational performance improvements and efficiencies.
  • Able to manage large-scale, high-volume, and fast-paced operational environments.
  • Strong analytical and problem-solving skills with experience of using data in decision-making.
  • Used to working in a KPI environment where performance management and metrics are central.
  • Prepared to travel extensively around the site network stretching between the West Midlands and Yorkshire.


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