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    {"title": "Assistant Front Office Manager", "description": "Hotel Operations at Manchester AirportAimbridge Hospitality EMEA is seeking a skilled Assistant Front Office Manager to join our team at the new TRIBE hotel in Manchester Airport. As a key member of our pre-opening team, you will play a crucial role in delivering exceptional guest experiences and...

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    {"title": "Assistant Front Office Manager", "description": "Hotel Operations at Manchester AirportAimbridge Hospitality EMEA is seeking a skilled Assistant Front Office Manager to join our team at the new TRIBE hotel in Manchester Airport. As a key member of our pre-opening team, you will play a crucial role in delivering exceptional guest experiences and...

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Front Office Supervisor

1 month ago

Manchester, United Kingdom Radisson Hotel Group Full time

At Radisson Hotel Group, we're passionate about delivering exceptional service and creating unforgettable moments for our guests. As a Guest Service Supervisor, you'll be at the heart of our hotel's operations, ensuring that every guest feels welcome and valued.

What We Offer
  • A competitive compensation and benefits package, including special rates for our team members and their families while traveling and staying in our hotels
  • Opportunities for growth and development through our Radisson Academy, with over 20,000 learning modules and programs
  • A contributory pension scheme and life assurance
  • Complimentary meal on duty
  • Uniform
  • Access to our Employee Assistance Programme through UNUM
  • Fantastic opportunities to progress
  • 28 days holiday for full-time team members
  • Free use of our leisure, pool, and gym facilities at off-peak times (where applicable)
The Guest Service Supervisor Role

As a Guest Service Supervisor, you'll be responsible for leading our front office team and ensuring that every aspect of the guest journey is delivered to the highest level. You'll be the face of our hotel, providing a warm welcome and happy smile to every guest. You'll work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualities We're Looking For
  • Flexibility and a positive attitude
  • An eye for detail
  • Ability to work as part of a team to ensure guest satisfaction
  • Strong verbal communication skills
  • Experience in a similar position is beneficial but not essential

We're looking for someone who is passionate about creating extraordinary service and has a 'Yes I Can' attitude. If you're a team player who is always looking for ways to improve and deliver exceptional results, we'd love to hear from you.