Optical Consultant

We are seeking an exceptional Optical Consultant to join our team in one of our Boots Opticians stores. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring every customer has a positive experience.

This is an exciting opportunity to work in a fast-paced retail environment where you will have the chance to develop your skills and knowledge in eye care. You will be working on the shop floor, providing a high standard of care to our customers, recommending products to aid their eye health and lifestyle.

• Carrying out pre-checks on customers before eye examinations
• Ordering and dispensing glasses and contact lenses
• Teaching customers how to put in contact lenses
• Providing after-sales support through repairs and adjustments
• Working together as part of a team to deliver excellent customer service

To succeed in this role, you will need:

• A passion for customer service and a commitment to delivering exceptional results
• Experience working in retail or an optical environment (although training will be provided)

We offer a competitive salary, estimated at £22,000 - £25,000 per year, depending on location and experience. In addition, we provide:

• A comprehensive training program to become a qualified Optical Consultant
• Ongoing support and development opportunities
• A generous employee discount scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme