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IT Service Desk Analyst
2 months ago
We are seeking a highly skilled IT Service Desk Analyst to join our team at iO Associates - UK/EU. As a key member of our IT department, you will be responsible for providing exceptional technical support to our clients and internal teams.
Key Responsibilities- Provide timely and effective resolution to IT-related issues and queries
- Work closely with clients and internal teams to understand their technical requirements and provide tailored solutions
- Develop and maintain a strong understanding of our IT systems and infrastructure
- Collaborate with other departments to ensure seamless delivery of IT services
- Continuously improve IT service delivery through process improvements and knowledge sharing
- Proven experience in delivering IT support in a similar role
- Excellent communication and interpersonal skills, with the ability to work with people of all levels
- Strong IT skills, with a focus on problem-solving and technical expertise
- Able to work in a fast-paced environment and prioritize tasks effectively
As a valued member of our team, you will have the opportunity to work with a talented group of professionals, develop your skills and expertise, and contribute to the success of our organization.
