Customer Experience Team Lead

2 weeks ago


Ballyclare, United Kingdom Henderson Group Full time
At Henderson Group, we believe that our employees are our greatest asset. As a Team Leader, you will be part of a close-knit team dedicated to delivering exceptional customer experiences and driving business growth. In this role, you will work closely with the Assistant Manager and/or Store Manager to lead the store team in achieving sales targets and exceeding customer expectations.

We are looking for a skilled and enthusiastic individual who is passionate about delivering outstanding customer service. As a Team Leader, you will be responsible for training, managing, and supporting your team members while being hands-on in-store to achieve excellent customer satisfaction ratings. You will also collaborate with the Store Manager to maximize store performance, understanding and implementing the store plan and priorities.

We offer a comprehensive benefits package, including a competitive salary, employee assistance program, social club, Perks Offers/Discount scheme throughout the UK/Ireland, and staff discount at SPAR/EUROSPAR Henderson Group company-owned stores. We also invest heavily in employee development, recognizing that our people are our greatest asset.

  • Ballyclare, United Kingdom The Works Full time

    We are seeking a highly motivated and experienced Customer Experience Manager to join our team. This role is responsible for ensuring that all customers receive exceptional service and have a positive experience in our stores.Key Responsibilities:To provide leadership and guidance to the sales floor team, ensuring they have the skills and knowledge to...


  • Ballyclare, United Kingdom Henderson Group Full time

    Are you a motivated and customer-focused leader looking for a new challenge? Henderson Group invites applications for a Retail Team Lead position. In this exciting role, you will have the opportunity to shape the retail experience for customers and colleagues alike, driving sales growth and improving operational efficiency.About the PositionThis Retail Team...


  • Ballyclare, United Kingdom Henderson Group Full time

    Customer First ApproachThe Henderson Group is seeking a Customer Experience Supervisor to join its team, responsible for delivering exceptional customer experiences and driving sales growth. With a salary of £13,690 per annum, you will have the opportunity to make a real impact on the success of our stores.Your key responsibilities will include:Leading the...


  • Ballyclare, United Kingdom Henderson Group Full time

    Company Overview">Henderson Group is a leading foodservice provider in Northern Ireland, committed to customer satisfaction and employee development.">Job Description">We are seeking a Team Leader Retail to lead the store team at SPAR Ballyclare, providing exceptional customer service and achieving business goals.">Key Responsibilities">">Lead the store team...


  • Ballyclare, United Kingdom Henderson Group Full time

    Henderson Group, a family-owned business, is looking for a dedicated and customer-focused Team Leader to join its retail team. As a key member of the store leadership team, you will be responsible for leading by example, demonstrating our company values, and driving store performance.The ideal candidate will have a strong background in retail management,...


  • Ballyclare, United Kingdom Brook Street UK Full time

    Job Overview:Brook Street UK is seeking an experienced Service Desk Administrator to join our team in Ballyclare. In this role, you will be responsible for providing exceptional customer service, managing service schedules, and administering vehicle and customer databases.Responsibilities:Initial point of contact for customers, greeting them with a courteous...


  • Ballyclare, United Kingdom The Works Full time

    About Our CompanyThe Works is a values-driven organization that is passionate about inspiring creativity, learning, and play. As a Sales and Inspiration Assistant, you will have the opportunity to make a positive impact on our customers' lives.Job DescriptionThis role involves working in a fast-paced retail environment, providing excellent customer service,...

  • Retail Team Lead

    2 weeks ago


    Ballyclare, United Kingdom Henderson Group Full time

    Henderson Group seeks a Customer Experience Supervisor to join its dynamic retail team. As a key member of our store operations, you will be responsible for ensuring exceptional customer service and driving sales growth. This is an excellent opportunity to develop your leadership skills and make a meaningful impact on our customers' shopping...


  • Ballyclare, United Kingdom Henderson Group Full time

    * Supervisory skills* Customer focus* Commercial awareness**Why Join Us?**We value employee development and invest heavily in our people. Our benefits package includes a market-competitive salary, employee assistance program, social club, and discounts at SPAR/EUROSPAR stores.


  • Ballyclare, United Kingdom Coop Full time

    **Customer Team Leader** Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU Pay: £11.00 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full...

  • Customer Team Leader

    7 months ago


    Ballyclare, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be...


  • Ballyclare, United Kingdom Henderson Group Full time

    Job OverviewHenderson Group, a leading foodservice provider in Northern Ireland, is seeking a highly motivated Team Leader to join our retail team. As a key member of the store leadership team, you will be responsible for providing exceptional customer service and driving sales growth.**Responsibilities:**• Work closely with the Assistant Manager and/or...


  • Ballyclare, United Kingdom Coop Full time

    **Customer Team Member** Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU Pay: £9.90 per hour + great benefits Contract: 20 hours per week + regular overtime, 12 month temporary contract, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Member

    7 months ago


    Ballyclare, United Kingdom Coop Full time

    **Customer Team Member** Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training given As a customer...

  • Customer Team Member

    7 months ago


    Ballyclare, United Kingdom Coop Full time

    **Customer Team Member** Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU Pay: £10.90 per hour + great benefits Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: Weekends only including afternoons and late evenings (store closing) and weekends, to be discussed at interview. Full training given As a customer...

  • Customer Team Member

    7 months ago


    Ballyclare, United Kingdom Coop Full time

    **Customer Team Member** Location: 27 Main Street, Ballynure, Ballyclare, BT39 9TU Pay: £10.90 per hour + great benefits Contract: 15 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including late evenings (store closing) and weekends, to be discussed at interview. This role will include work on our Post Office...


  • Ballyclare, United Kingdom Kingspan Full time

    About Us: Kingspan Century is a leading manufacturer of high-quality building materials. Our state-of-the-art facility in Ballyclare is dedicated to producing innovative products that meet the needs of our customers. We are committed to excellence in everything we do, from product development to customer service.Job Summary: We are seeking a highly skilled...


  • Ballyclare, United Kingdom Henderson Group Full time

    About Us">Henderson Group is a family-owned business that cares about its people and the community. We pride ourselves on delivering exceptional customer service and supporting local initiatives.">Role Description">We are seeking a Team Leader Retail to join our team at SPAR Ballyclare. As a Team Leader, you will be responsible for leading the store team to...

  • Aftersales Team Lead

    3 weeks ago


    Ballyclare, United Kingdom Brook Street Recruitment Full time

    Main ResponsibilitiesCompletion of customer invoicing in a timely manner with high accuracy.Dealing with invoice queries and chasing up information.Producing reports on invoicing progress and queries as required.Other key duties include:

  • Customer Service

    3 days ago


    Ballyclare, United Kingdom RedDot Full time

    **_Hello!_**_ We are looking for a number of Customer Service Advisors to come and join our existing team. Hybrid working _**_- 2 days from home and 3 days in Belfast City Centre. _** What’s in it for you as a Customer Service Advisor: - Monthly bonus opportunity - _current advisors taking home up to _**_£650_**_ a month_ - You can work from the comfort...