Store Retail Team Lead
2 weeks ago
Henderson Group, a leading foodservice provider in Northern Ireland, is seeking a highly motivated Team Leader to join our retail team. As a key member of the store leadership team, you will be responsible for providing exceptional customer service and driving sales growth.
**Responsibilities:**
• Work closely with the Assistant Manager and/or Store Manager to lead the store team in delivering outstanding customer experiences.
• Take ownership of the store in the absence of other leaders, including keyholder responsibilities.
• Be a positive role model, embodying our company values of Ambition, Customer First, Teamwork, and Integrity.
• Train, manage, and support your team members while being hands-on in-store to achieve excellent customer satisfaction ratings.
• Collaborate with the Store Manager to maximize store performance, understanding and implementing the store plan and priorities.
Requirements:
We are looking for a skilled and ambitious individual who has at least 6 months of supervisory experience in a customer-focused environment. You should have a natural ability to listen, interact, and communicate effectively with customers and colleagues. Additionally, you must be target-driven, focused on continuous improvement, and able to inspire your team to do their best for each other and the customer.
**Benefits:**
We offer a market-competitive salary, employee assistance program, social club, Perks Offers/Discount scheme throughout the UK/Ireland, and staff discount at SPAR/EUROSPAR Henderson Group company-owned stores. We also invest heavily in employee development, recognizing that our people are our greatest asset.
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