Customer Experience Supervisor

2 weeks ago


Ballyclare, United Kingdom Henderson Group Full time
Customer First Approach
The Henderson Group is seeking a Customer Experience Supervisor to join its team, responsible for delivering exceptional customer experiences and driving sales growth. With a salary of £13,690 per annum, you will have the opportunity to make a real impact on the success of our stores.

Your key responsibilities will include:
  • Leading the customer experience team, providing guidance and support to ensure they meet their targets and goals.
  • Developing and implementing customer experience strategies to improve sales and customer satisfaction.
  • Maintaining high standards of customer service, ensuring that every customer interaction is positive and memorable.

To succeed in this role, you will need to be an experienced retail professional with a proven track record of leadership and management. You should be comfortable working in a fast-paced environment and have excellent communication and problem-solving skills.

We offer a comprehensive benefits package, including market-competitive salary, employee assistance program, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount at SPAR/EUROSPAR Henderson Group company-owned stores, and many more.

  • Ballyclare, United Kingdom Henderson Group Full time

    Are you a motivated and customer-focused leader looking for a new challenge? Henderson Group invites applications for a Retail Team Lead position. In this exciting role, you will have the opportunity to shape the retail experience for customers and colleagues alike, driving sales growth and improving operational efficiency.About the PositionThis Retail Team...


  • Ballyclare, United Kingdom Henderson Group Full time

    Company Overview">Henderson Group is a leading foodservice provider in Northern Ireland, committed to customer satisfaction and employee development.">Job Description">We are seeking a Team Leader Retail to lead the store team at SPAR Ballyclare, providing exceptional customer service and achieving business goals.">Key Responsibilities">">Lead the store team...


  • Ballyclare, United Kingdom The Works Full time

    We are seeking a highly motivated and experienced Customer Experience Manager to join our team. This role is responsible for ensuring that all customers receive exceptional service and have a positive experience in our stores.Key Responsibilities:To provide leadership and guidance to the sales floor team, ensuring they have the skills and knowledge to...


  • Ballyclare, United Kingdom The Works Full time

    About Our CompanyThe Works is a values-driven organization that is passionate about inspiring creativity, learning, and play. As a Sales and Inspiration Assistant, you will have the opportunity to make a positive impact on our customers' lives.Job DescriptionThis role involves working in a fast-paced retail environment, providing excellent customer service,...


  • Ballyclare, United Kingdom Henderson Group Full time

    Henderson Group, a family-owned business, is looking for a dedicated and customer-focused Team Leader to join its retail team. As a key member of the store leadership team, you will be responsible for leading by example, demonstrating our company values, and driving store performance.The ideal candidate will have a strong background in retail management,...


  • Ballyclare, United Kingdom Henderson Group Full time

    * Supervisory skills* Customer focus* Commercial awareness**Why Join Us?**We value employee development and invest heavily in our people. Our benefits package includes a market-competitive salary, employee assistance program, social club, and discounts at SPAR/EUROSPAR stores.


  • Ballyclare, United Kingdom Henderson Group Full time

    At Henderson Group, we believe that our employees are our greatest asset. As a Team Leader, you will be part of a close-knit team dedicated to delivering exceptional customer experiences and driving business growth. In this role, you will work closely with the Assistant Manager and/or Store Manager to lead the store team in achieving sales targets and...


  • Ballyclare, United Kingdom Kingspan Full time

    Job Title: Manufacturing SupervisorEstimated Salary: £35,000 - £45,000 per annum.We are looking for a highly motivated Manufacturing Supervisor to join our team in Ballyclare. As a supervisor, you will be responsible for managing the daily operations of our manufacturing line, ensuring that production targets are met while maintaining a safe and efficient...

  • Shop Supervisor

    7 months ago


    Ballyclare, United Kingdom Northern Ireland Hospice Full time

    Northern Ireland Hospice is on the lookout for a vibrant and dynamic individual to join our team as a Shop Supervisor! **The Role** Join our dynamic team at Northern Ireland Hospice and embark on an exciting journey as a Sales and Customer Service Champion! As a self-starter, you'll dive into the heart of our mission, prioritising the demands of the role to...


  • Ballyclare, United Kingdom Brackenwood Property Management Full time

    Brackenwood Property & Estates Management are looking to recruit a Grounds Operator Supervisor for the management & servicing of open space developments. - Grass cutting - Strimming - Pruning - Leaf collection - Spraying & Weed Control - Litter Collection - Mechanical Edging - Tree Planting - Shrub Planting - Lawn Preparation / Seeding - Full clean driving...


  • Ballyclare, United Kingdom Brackenwood Property Management Full time

    Brackenwood Property & Estates Management are looking to recruit a Grounds Operator Supervisor for the management & servicing of open space developments. - Grass cutting - Strimming - Pruning - Leaf collection - Spraying & Weed Control - Litter Collection - Mechanical Edging - Tree Planting - Shrub Planting - Lawn Preparation / Seeding - Full clean driving...

  • Retail Team Lead

    2 weeks ago


    Ballyclare, United Kingdom Henderson Group Full time

    Henderson Group seeks a Customer Experience Supervisor to join its dynamic retail team. As a key member of our store operations, you will be responsible for ensuring exceptional customer service and driving sales growth. This is an excellent opportunity to develop your leadership skills and make a meaningful impact on our customers' shopping...

  • Customer Service

    2 days ago


    Ballyclare, United Kingdom RedDot Full time

    **_Hello!_**_ We are looking for a number of Customer Service Advisors to come and join our existing team. Hybrid working _**_- 2 days from home and 3 days in Belfast City Centre. _** What’s in it for you as a Customer Service Advisor: - Monthly bonus opportunity - _current advisors taking home up to _**_£650_**_ a month_ - You can work from the comfort...

  • Customs Agent

    2 days ago


    Ballyclare, United Kingdom Woodside Logistics Group Limited Full time

    **Role: Customs Agent, Woodside Global** **Responsible to: Customs Team Manager** **Shift pattern: 40 hours per week; Monday - Friday, with 1 weekend in every 9 on call** **Hours of work: 09.00 - 17.30 or 11.30 - 20.00** **There is potential for a 2 weekly shift pattern alternating between both shift times - to be discussed at interview.** **Salary:...

  • HGV Service Engineer

    1 month ago


    Ballyclare, United Kingdom Brook Street Full time

    Job Description:We are seeking an experienced HGV Mechanic to join our client's team in Ballyclare. The successful candidate will be responsible for performing vehicle fleet inspections, diagnostic testing, and carrying out servicing, maintenance, and repairs on HGVs.The ideal candidate will have a strong understanding of mechanics, electrics, and vehicle...

  • Customs Agent

    2 days ago


    Ballyclare, United Kingdom Woodside Logistics Group Limited Full time

    **Role: Customs Agent, Woodside Global** **Responsible to: Managing Director /Operations Director** **Shift pattern: 40 hours per week; Monday - Friday shifts (availability between 9am and 8pm and weekends)** **Salary: £23,000 - £26,000 (dependant on experience)** **About us**: Woodside Global is the customs clearance and freight-forwarding division of...

  • Customs Agent

    4 weeks ago


    Ballyclare, United Kingdom Woodside Logistics Group Full time

    Job description Role: Customs Agent, Woodside Global Responsible to: Customs Team Manager Salary: Competitive (depending on experience) Shift pattern: 40 hours per week; Monday - Friday, with 1 weekend in every 9 on call Hours of work: 09.00 - 17.30 About us: Woodside Global is the customs clearance and freight-forwarding division of Woodside Logistics Group...

  • Customer Advisor

    6 months ago


    Ballyclare, United Kingdom Boots Full time

    Summary Job Reference: - 224606BR Ballyclare, The Square Permanent 25 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    6 months ago


    Ballyclare, United Kingdom Boots Full time

    Summary Job Reference: - 222446BR Ballyclare, The Square Fixed Term 25 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Cafe Supervisor

    2 days ago


    Ballyclare, United Kingdom Creative Gardens Full time

    Would you like to work in our popular café at Creative Gardens Logwood? We are looking for bubbly, upbeat and enthusiastic individuals with excellent “people” skills to join our team. Some supervisory or management experience in the hospitality industry is essential along with great customer service and communication skills. The duties will include...