Income Protection Specialist
13 hours ago
MERJE Careers is seeking an experienced Income Protection Claims Specialist for a leading Insurance company. This role offers an exciting opportunity to assess complex claims, mentor team members, and drive process improvements. The ideal candidate will have extensive knowledge of income protection and a passion for delivering exceptional client service.
The Role:
As a Claims Assessment Professional, you'll assess income protection claims, ensuring compliance with industry best practices and service level agreements. You'll also draft and issue claims decision letters and related correspondence, liaise with stakeholders to ensure swift and correct claim outcomes, and participate in process improvement initiatives and system testing.
Key Responsibilities:
- Assess income protection claims, adhering to industry-leading practices and service level agreements
- Draft and issue claims decision letters and related correspondence
- Liaise with stakeholders to ensure swift and correct claim outcomes
- Mentor and train new team members
- Participate in process improvement initiatives and system testing
Required Skills and Qualifications:
The successful candidate will have extensive experience in assessing and managing income protection claims, as well as a proven track record of dealing with the Financial Ombudsman Service on claims matters. They will be able to work independently, as part of a team, and communicate effectively with stakeholders.
Benefits:
This role offers competitive benefits, including bonus schemes, pension contributions, and health insurance, along with flexible working arrangements. The estimated salary for this role is £45,000 + bonus, based on industry standards and market conditions.
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