Resort Protection Specialist

2 days ago


Bournemouth, Bournemouth, United Kingdom Haven Full time
Resort Protection Specialist

We are looking for an experienced Resort Protection Specialist to join our team at Haven. In this role, you will be responsible for ensuring the safety and security of our guests and staff, and providing an exceptional level of customer service.

About Us

Haven is a leading provider of holiday resorts and leisure facilities in the UK. We pride ourselves on delivering exceptional customer service and creating unforgettable experiences for our guests.

Job Description

This role involves conducting regular patrols around the resort, checking membership passes, assisting customers with enquiries, and completing control logs and reports.

Key Responsibilities
  • Conduct regular perimeter patrols and perform safety and fire-equipment checks
  • Ensure guests' holidays are not disrupted by maintaining acceptable noise levels
  • Assist customers with enquiries and provide excellent customer service
  • Check membership passes and complete control logs and reports
Requirements

To be successful in this role, you will need to have SIA license, preferably experience in a similar role, and excellent interpersonal and communication skills. You should also be committed to delivering a professional service and have a positive attitude to customer care.

Salary

The salary for this role is £15 per hour.

Benefits

In addition to a competitive salary, we offer a range of benefits including free use of our leisure facilities, up to 50% discount off food on park, and opportunities for training and development.



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