Resort Protection Specialist
2 days ago
We are looking for an experienced Resort Protection Specialist to join our team at Haven. In this role, you will be responsible for ensuring the safety and security of our guests and staff, and providing an exceptional level of customer service.
About UsHaven is a leading provider of holiday resorts and leisure facilities in the UK. We pride ourselves on delivering exceptional customer service and creating unforgettable experiences for our guests.
Job DescriptionThis role involves conducting regular patrols around the resort, checking membership passes, assisting customers with enquiries, and completing control logs and reports.
Key Responsibilities- Conduct regular perimeter patrols and perform safety and fire-equipment checks
- Ensure guests' holidays are not disrupted by maintaining acceptable noise levels
- Assist customers with enquiries and provide excellent customer service
- Check membership passes and complete control logs and reports
To be successful in this role, you will need to have SIA license, preferably experience in a similar role, and excellent interpersonal and communication skills. You should also be committed to delivering a professional service and have a positive attitude to customer care.
SalaryThe salary for this role is £15 per hour.
BenefitsIn addition to a competitive salary, we offer a range of benefits including free use of our leisure facilities, up to 50% discount off food on park, and opportunities for training and development.
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Income Protection Specialist
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Income Protection Claims Specialist
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