Junior F&B Operations Manager

1 week ago

Chessington, Greater London, United Kingdom Aramark Full time
About the Role

Aramark UK is seeking a dedicated Junior Food & Beverage Manager to join the team at Chessington World of Adventures Resort. This is an exciting, permanent and full-time opportunity reporting into our Senior Food & Beverage Manager on site.

The ideal candidate will have experience in an F&B role across multiple units, with a high volume, quick service background. They will be highly organised, flexible, and able to work weekends and evenings, as well as a variety of shift patterns.

Responsibilities will include organising, directing, and evaluating food and beverage service across multiple food units, maintaining equipment to ensure smooth operation and production, and ensuring high standards of customer service. The successful candidate will also be responsible for managing and responding to escalated guest complaints, purchasing and controlling inventory, and completing stock counts.

We offer a competitive salary of £27,925, plus eligibility for bonus, company pension, generous annual leave, and free Merlin magic passes. We also provide access to an employee benefit scheme that offers discounts across hundreds of retail and leisure providers, as well as an Employee Assistance Programme and in-house Mental Health Champions.

Key Responsibilities
  • Organise, direct, and evaluate food and beverage service across multiple food units
  • Maintain equipment to ensure smooth operation and production
  • Ensure high standards of customer service
  • Manage and respond to escalated guest complaints
  • Purchase and control of inventory
  • Complete stock counts
  • Ensure accurate wasted is recorded
  • Drive sales and control expenses
  • Ensure practice and adherence to Food Safety and Health & Safety regulations
  • Ensure audits and all requested paperwork is diligently completed on time
  • Recruitment, training, and coaching of staff
  • Performance management of your team
Requirements
  • Experience in an F&B role across multiple units
  • Experience in a high volume, quick service environment
  • Hands-on and highly organised
  • Flexible availability (able to work weekends and evenings and a variety of shift patterns)

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