Restaurant Manager Lead

3 weeks ago


Exeter, Devon, United Kingdom Five Guys Full time
Company Overview
At Five Guys, we pride ourselves on being a family business with a unique approach to delivering exceptional customer experiences through our burgers and fries. Our core values revolve around being competitive, enthusiastic, family-oriented, getting things done efficiently, and demonstrating integrity.

Salary
The annual salary for this role is approximately £55,000, reflecting the responsibilities and expectations of the position in the given location.

Job Description
This key leadership role entails overseeing daily restaurant operations, fostering an engaging work environment, and driving sales while controlling costs. You will manage Shift Managers and Crew Members, ensure excellent customer service, and handle complaints professionally. Your hands-on approach will involve working with the team on the line and interacting directly with customers.

Required Skills and Qualifications
You must have prior experience as a Shift Manager or a similar leadership role. Strong communication, teamwork, and problem-solving skills are crucial for success. Additionally, your ability to lead by example, empower your team, and make data-driven decisions will be vital in achieving desired outcomes.

Benefits
Our comprehensive benefits package includes a quarterly bonus scheme worth up to £6,000 annually, an additional Secret Shopper bonus of up to £2,000, and other perks like paid holidays, free meals on shift, and life assurance. We also offer opportunities for professional growth and development within our organization.
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