Customer Service Representative

2 days ago

St Annes, Lancashire, United Kingdom Manpower UK Full time
Customer Service Representative Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving their queries in a timely and efficient manner.

Key Responsibilities:
  • Provide excellent customer service to clients via phone, email, and other communication channels.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work collaboratively with other team members to achieve customer service goals and objectives.
  • Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
What We Offer:
  • A competitive hourly rate of £11.44-£12.30 per hour.
  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in the role.
  • A supportive and dynamic work environment with opportunities for career growth and development.
  • A range of employee benefits, including staff discounts, pension contribution, and personal accident insurance.
Requirements:
  • A positive attitude and a can-do spirit.
  • Excellent communication and interpersonal skills.
  • The ability to work independently and as part of a team.
  • A passion for providing excellent customer service.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career, we would love to hear from you.

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