Customer Service Stock Associate

4 days ago


Coventry, Coventry, United Kingdom Next Full time

About the Role

As a Delivery Team Member with Next, you will be responsible for efficiently processing stock to ensure it is available to customers quickly. Your excellent customer service skills will be essential when working on the sales floor.

Key Responsibilities

  • Accurately process stock quickly and to the highest standard, including scanning, unpacking, hanging, size cubing, and putting stock away.
  • Ensure all stock is presented attractively and placed on the sales floor or in stockrooms correctly.
  • Maintain operational areas of the store clean, tidy, and organized.
  • Offer fast and friendly service to customers from back or front areas of the store, working on the sales floor as needed.
  • Work as part of the store team, reporting to a Coordinator or Manager.

About You

  • Excellent communication skills, being friendly, calm, and efficient, even on busy days.
  • Accurate, thorough, and well-organized, with excellent attention to detail.
  • You take pride in your work and approach tasks with energy, pace, and enthusiasm.
  • Happy to work independently and manage your own time.
  • Flexible, supportive, and willing to go the extra mile for your team and customers.
  • Enjoy taking control of your own development.

In accordance with Home Office guidance, successful candidates will be required to evidence their right to work in the UK before commencement of employment.



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