Night Duty Manager

4 weeks ago


East Grinstead, West Sussex, United Kingdom FirstPort Full time
### Job Role Overview

As a Night Duty Manager at FirstPort, you will play a vital role in ensuring the smooth operation of our residential developments. This is a challenging yet rewarding position that requires a unique blend of customer service, health and safety, and IT skills.

### Key Responsibilities

* Perform employee duties as necessary to maintain the continuity of our developments
* Respond to emergencies and take appropriate action
* Conduct daily wellbeing assessments of residents through personal interaction and apartment visits
* Maintain accurate records and adhere to internal procedures
* Meet work hour requirements and stay within approved operating budgets

### Skills and Experience

* Excellent customer service skills, with a passion for delivering exceptional service
* Strong communication and problem-solving abilities
* Health and safety knowledge, with experience in dealing with challenging situations
* Proficiency in Microsoft Office applications and ability to learn new systems
* Organized and methodical, with experience in record-keeping

### About FirstPort

FirstPort is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. We pride ourselves on providing the highest levels of customer service and ensuring our people are valued and supported. Join our team and be part of a dynamic and inclusive organization that offers opportunities for growth and progression.
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