Salesforce Techno-Functional Specialist

1 month ago

Peterborough, Peterborough, United Kingdom ITL UK Full time
Job Title: Salesforce Techno-Functional Analyst

At ITL UK, we are seeking a highly skilled Salesforce Techno-Functional Analyst to join our team. As a key member of our consulting team, you will be responsible for delivering high-quality solutions to our clients using Salesforce technology.

Key Responsibilities:
  • Conduct requirement analysis workshops to develop project backlogs and document epics and user stories with wireframes and acceptance criteria.
  • Develop functional specifications that meet business requirements and are used as a baseline for technical specifications.
  • Support development and test teams during estimation, development, and testing phases.
  • Own the initial sign-off of development activities and conduct show-and-tell sessions after each development phase.
  • Support business user acceptance testing and defects triage process.
  • Understand end-to-end business processes and workflows from a business or functional perspective.
  • Map business requirements to technical specifications and provide deep technical expertise on how to realize requirements.
Requirements:
  • Strong techno-functional knowledge of Salesforce working in an integrated CRM ecosystem.
  • Good customer interfacing and communication skills.
  • Ability to attend and understand requirement workshops with customers and provide SFDC solutions on Salesforce.
  • Preferred skills include SFDC Analytics, B2B Commerce Lightning, and SFDC Revenue Cloud.
About ITL UK:

ITL UK is a global leader in next-generation digital services and consulting. We enable clients in 56 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey.

We are committed to embracing diversity and creating an inclusive environment for all employees. ITL UK is proud to be an equal opportunity employer.

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